Frequently asked questions

  • What is Root Renew, and how does it differ from other hair oils?

    Root Renew is an ayurvedic hair oil specifically formulated by Root Savior to address common hair concerns such as hair fall, hair thinning, and scalp issues. What sets Root Renew apart from other hair oils is its unique blend of Ayurvedic herbs and natural ingredients that work synergistically to nourish the hair roots, promote hair growth, and maintain overall scalp health.

  • How often should I use Root Renew to see noticeable results?

    For optimal results, it is recommended to use Root Renew at least twice a week. Consistency is key, so regular usage over a period of several weeks will provide noticeable improvements in hair quality, strength, and thickness.

  • Can Root Renew help with hair fall and promote hair growth?

    Yes, Root Renew is specifically designed to address hair fall and promote hair growth. Its potent blend of Ayurvedic herbs like Bhringraj, Amla, and Brahmi, along with other natural ingredients, helps strengthen hair follicles, reduce hair fall, and stimulate hair growth, resulting in healthier and fuller-looking hair.

  • Is Root Renew suitable for all hair types?

    Yes, Root Renew is suitable for all hair types, including dry, oily, damaged, and normal hair. Its carefully chosen ingredients work effectively across different hair textures, promoting overall hair health and revitalization.

  • What are the key ingredients in Root Renew, and what benefits do they offer?

    Root Renew contains a proprietary blend of Ayurvedic herbs, including Bhringraj, Amla, Brahmi, Neem, and Hibiscus. These ingredients are renowned for their hair-strengthening, nourishing, and scalp-soothing properties. They help reduce hair fall, promote hair growth, improve scalp health, and add shine to the hair.

  • Does Root Renew contain any harsh chemicals or artificial additives?

    No, Root Renew is free from harsh chemicals, sulfates, parabens, and artificial additives. It is made using natural and Ayurvedic ingredients, ensuring a safe and gentle formulation for your hair and scalp.

  • Can Root Renew be used by both men and women?

    Absolutely! Root Renew is suitable for both men and women who are looking to address hair fall, stimulate hair growth, and improve overall hair health. Its natural ingredients cater to the needs of both genders effectively.

  • How should I apply Root Renew to my hair and scalp?

    To apply Root Renew, take a small amount of oil in your palms and gently massage it into your scalp, ensuring even distribution. Leave the oil on for at least 2-3 hours or overnight for better absorption. For best results, use a mild shampoo to wash off the oil. Regular application will help maximize the benefits of Root Renew.

  • Are there any precautions or considerations I should keep in mind while using Root Renew?

    While Root Renew is generally safe to use, it is always recommended to perform a patch test before using any new hair product. This will help ensure that you do not have any allergic reactions to the ingredients. Additionally, avoid contact with eyes and discontinue use if any irritation occurs.

  • What kind of results can I expect from using Root Renew over time?

    With regular use of Root Renew, you can expect reduced hair fall, stronger and healthier hair, improved scalp health, and increased hair thickness. Results may vary from person to person, but consistent usage will yield the best outcomes over time.

Shipping Policy

  • Order Processing Time

    Please note that our order processing time is 1-3 business days. This includes the time required for order verification, quality checks, packaging, and shipment preparation. We appreciate your patience and understanding as we ensure the accuracy and quality of each order.

  • Incorrect Shipping Information

    It is the customer's responsibility to provide accurate and up-to-date shipping information. Please double-check the shipping address before completing your order. In the event that incorrect shipping information is provided, Root Savior will not be held responsible for any resulting delays or delivery issues. If you notice an error in your shipping information after placing an order, please contact our customer support immediately for assistance.

  • Item(s) Not in Stock

    Occasionally, due to high demand, our popular hair oil may be temporarily out of stock. In such cases, we have a procedure in place to ensure a smooth customer experience. If the hair oil you ordered is not in stock, we will promptly notify you via email or phone. You will have the option to either cancel your order and receive a full refund or wait for the item to become available again. We appreciate your understanding and patience in such situations.

  • Returns and Refunds

    For information on returns and refunds, please refer to our dedicated Returns and Refunds policy page on our website. It provides detailed instructions on how to initiate a return and the conditions under which returns are accepted.

Orders & Delivery

  • What should I do if my order is lost or stolen?

    Root Savior is not responsible for any lost or stolen packages. Once the package has been shipped and handed over to the shipping carrier, the risk of loss or theft transfers to the customer. We recommend selecting a secure shipping address and utilizing any additional security measures provided by the shipping carrier to safeguard your package.

  • How do I activate my account?

    Select, Login, which is located at the top right side of the screen. From there, you will be prompted to create an account, or simply log-in to your existing profile.

  • How can I find your international delivery information?

    At this time, we regret to inform you that we are unable to accept international orders. We apologize for any inconvenience this may cause. We are actively working to expand our shipping capabilities to accommodate customers worldwide in the future.

  • Who takes care of shipping?

    Shipping is serviced through USPS, FedEx and DHL. Orders take 1-3 business days to process once they’re received. Once the order leaves the facility, it should arrive at your address within 2-7 business days depending on which method you selected at checkout. You can always contact us for any shipping question at